TERMS AND CONDITIONS
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INTRODUCTION
Welcome to DRESSEAN website. Throughout this document, "we," "us," and "our" refer to DRESSEAN. By accessing or using our website, you agree to be bound by the following Terms of Service ("Terms"). Please read these Terms carefully before using our website. Your access to and use of the website is conditioned on your acceptance of and compliance with these Terms. If you do not agree to these Terms, you may not access or use the website.
SECTION 1 - ACCEPTANCE OF TERMS
By visiting our site or making a purchase, you engage in our "Service" and agree to abide by these Terms. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content. If you do not agree with any part of these Terms, then you may not access the website or use any services.
SECTION 2 - MODIFICATIONS TO TERMS
We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 3 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are of legal age in your jurisdiction to use our website or that you have obtained consent from a parent or guardian if you are a minor. You agree not to use our products for any illegal or unauthorized purpose and not to violate any laws in your jurisdiction.
SECTION 4 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content may be transferred unencrypted and agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
SECTION 5 - ACCURACY OF INFORMATION
We strive to provide accurate and up-to-date information on our website but do not guarantee that all information is accurate, complete, or current. We reserve the right to modify the contents of the website at any time and are not obligated to update any information.
SECTION 6 - PRODUCT INFORMATION
Certain products may be available exclusively online and may have limited quantities. We make every effort to display product colors and images accurately but cannot guarantee that your computer monitor will accurately depict these colors.
SECTION 7 - BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. We reserve the right to refuse any order you place with us and to limit or cancel quantities purchased per person, per household, or per order.
SECTION 8 - OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. Your use of these tools is at your own risk, and we disclaim any warranties, representations, or conditions of any kind.
SECTION 9 - THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of these third-party materials.
SECTION 10 - USER COMMENTS AND SUBMISSIONS
If you submit any comments or materials to us, you agree that we may use them in any medium without restriction. We reserve the right to monitor, edit, or remove content that we deem unlawful, offensive, or objectionable.
SECTION 11 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 12 - ERRORS AND OMISSIONS
Occasionally there may be errors or omissions on our website, and we reserve the right to correct these errors or update information at any time without prior notice.
SECTION 13 - PROHIBITED USES
You are prohibited from using the site for any unlawful, abusive, or unauthorized purpose, including but not limited to infringing upon our intellectual property rights or harassing others.
SECTION 14 - DISCLAIMER OF WARRANTIES
We do not guarantee that our service will be uninterrupted, timely, secure, or error-free. We provide the service on an "as is" and "as available" basis without any warranties or conditions.
SECTION 15 - LIMITATION OF LIABILITY
In no case shall DRESSEAN or its affiliates be liable for any damages arising from your use of the service. Our liability is limited to the maximum extent permitted by law.
SECTION 16 - INDEMNIFICATION
You agree to indemnify and hold us harmless from any claims arising from your breach of these Terms or your violation of any law.
SECTION 17 - SEVERABILITY
If any provision of these Terms is deemed unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.
SECTION 18 - TERMINATION
These Terms are effective unless and until terminated by either party. We may terminate these Terms at any time if you fail to comply with them.
SECTION 19 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us regarding your use of the Service, superseding any prior agreements or understandings.
SECTION 20 - GOVERNING LAW
These Terms are governed by the laws of the United Kingdom.
SECTION 21 - CHANGES TO TERMS
We reserve the right to update or change these Terms at any time by posting the changes on our website.
SECTION 22 - CONTACT INFORMATION
If you have any questions about these Terms, please contact us at hello@dressean.com
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Who is Dressean? What Makes Us Truly Different.
I’m Maria, and I’d had enough of scratchy polyester and fast‑fashion throwaways. That frustration sparked Dressean: deeply soft clothes you’ll want to wear again and again. Hand-sewn in small batches from natural fabrics, each piece is a quiet act of rebellion against waste—with comfort, craftsmanship, and soul stitched into every seam.
What fabrics do you use, and why?
We choose lightweight organic cottons and skin-friendly fabrics that feel effortlessly comfortable. Our focus is always comfort without sacrificing quality—or our values.
Do you ship internationally? What are the delivery times?
Absolutely. We ship across the UK, Europe, and the US. Most orders arrive within 5–10 business days. If you order over £75, shipping is on us—just our way of spreading comfort a little further.
What if something doesn’t fit or I change my mind?
No worries. We offer a straightforward 14-day return window (from delivery date). Just send it back in its original condition, and we'll process a refund or replacement—because shopping should be thoughtful, not stressful.
Can I see how a dress fits before I buy?
Of course. Each product includes a model height, size, and measurements. If you'd like personalized advice, feel free to reach out—just tell us your size and style needs and we’ll guide you.
What payment methods do you accept?
We offer secure checkout with all major cards, plus express options like Apple Pay and Shop Pay—so you can buy in just a tap, with confidence.
I don’t see my question here. How can I get help?
We’re here for you. Reach out via our Contact page or live chat (bottom right corner). Or email us—expect a friendly reply within 24 hours. You're not just a customer; you're part of our Dressean community.