FAQ

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Who is Dressean? What Makes Us Truly Different.

I’m Maria, and I’d had enough of scratchy polyester and fast‑fashion throwaways. That frustration sparked Dressean: deeply soft clothes you’ll want to wear again and again. Hand-sewn in small batches from natural fabrics, each piece is a quiet act of rebellion against waste—with comfort, craftsmanship, and soul stitched into every seam.





What fabrics do you use, and why?

We choose lightweight organic cottons and skin-friendly fabrics that feel effortlessly comfortable. Our focus is always comfort without sacrificing quality—or our values.

Do you ship internationally? What are the delivery times?

Absolutely. We ship across the UK, Europe, and the US. Most orders arrive within 5–10 business days. If you order over £75, shipping is on us—just our way of spreading comfort a little further.

What if something doesn’t fit or I change my mind?

No worries. We offer a straightforward 14-day return window (from delivery date). Just send it back in its original condition, and we'll process a refund or replacement—because shopping should be thoughtful, not stressful.

Can I see how a dress fits before I buy?

Of course. Each product includes a model height, size, and measurements. If you'd like personalized advice, feel free to reach out—just tell us your size and style needs and we’ll guide you.

What payment methods do you accept?

We offer secure checkout with all major cards, plus express options like Apple Pay and Shop Pay—so you can buy in just a tap, with confidence.



I don’t see my question here. How can I get help?

We’re here for you. Reach out via our Contact page or live chat (bottom right corner). Or email us—expect a friendly reply within 24 hours. You're not just a customer; you're part of our Dressean community.