FAQ
Help! what size should i get?
All our apparel is true to size. we suggest visit the size guide for garments exact measurements to check the length and particularly the bust to ensure the correct fit.
Do i need to wear a slip underneath?
No, most of our garments even with our white dresses and blouses they are double-layered so non-see-through.
How do i care for my dressean items?
Hand wash with cold water at no more than 30 degrees. Do not tumble dry, always air dry. Strong coloured items should be washed separately as colour bleeding will occur.
What Fabric do you use?
We are comitted to use Natural fibers, So this collection is made of Pure Organic Cotton.
What forms of payments do you accept?
We accept payments from major credit card companies like Visa, Matercard and American Express.
How much does it cost?
Shipping rates can vary depending on your region and are calculated at check out. you can visit our shipping page for details.
Who pays for custom duties and taxes?
Dressean is not responsible for any import duties, taxes and custon fees, or any other charges issued by your local government. these charges are the resposibility of the recipient and the funds are recieved exclusively by your local government.
Do you offer free shipping?
Yes, we offer free shipping for large orders over £100.
For international orders, we offer free shipping over £150.
Do you ship internationally?
yes, we ship worldwide!
Can i cancel my order?
we pack our orders fast, so please get in touch ASAP if you'd like to cancel your order.
if it hasn't been packed or shipped yet, we will be able to cancel and refund you the full amount.
please contact : hello@dressean.com
Can i return my order?
Returns and exchanges are not accepted due to limited inventory.
But if there is an issue with your order, please make sure to email hello@dressean.com with in 3 days of delivery to fix any issues and concerns.